Privacy Policy

Last Updated: 14 November 2025

At Rocktec, we are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and disclose personal information collected through our website: https://rocktec.co.nz.

By using our website, you agree to the terms of this policy.

Our Privacy Policy

1. Who We Are

This website is operated by Rocktec, a specialist engineering company delivering materials handling solutions across Australasia.

Website: https://rocktec.co.nz
Business Name: Rocktec Limited 
Address:
Rocktec Ltd
48 Mangawhero Road
Matamata 3400
New Zealand

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number (via contact forms or direct communication)

  • Technical data such as IP address, browser type, and interaction data (via cookies or analytics)

  • Information you submit via comments or uploaded media

We only collect personal information necessary for our functions and services.

3. Comments

When visitors leave comments, we collect the data shown in the comment form, along with the IP address and browser user agent to assist spam detection.

An anonymised hash of your email may be sent to the Gravatar service. View their privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is publicly visible.

4. Media Uploads

If you upload images to the website, please avoid embedding location data (EXIF GPS). Visitors may download and extract such data from images displayed on the site.

5. Cookies

Cookies are small data files stored on your browser. We use cookies to enhance user experience and website functionality.

We may use cookies to:

  • Save your information for comment forms

  • Manage login sessions and screen preferences

  • Monitor site performance

You can disable cookies through your browser settings; however, some features may not function as intended.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you had visited the external site directly and may collect data, use cookies, or track your interactions according to their own privacy policies.

7. Data Sharing

We do not sell or rent your personal information to third parties.

If you request a password reset, your IP address may be included in the reset email. Visitor comments may be checked through automated spam detection services.

8. Data Retention

  • Comments and metadata are retained indefinitely to allow automated follow-up.

  • Registered user data is stored in user profiles. Users may view, edit, or delete their personal information at any time (excluding usernames).

  • Website administrators may also access and update this data.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for certain uses (where applicable)

To make a request, please email us at: [email protected]

We may ask you to verify your identity before processing requests.

10. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure. We recommend taking steps to protect your own information, such as using strong passwords and keeping software up to date.

11. Updates to This Policy

We may update this policy from time to time. Changes will take effect immediately once published on this page. Please check this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Rocktec Ltd
48 Mangawhero Road
Matamata 3400
New Zealand
Email: [email protected]